Human touch, infinitely scaled.

AI-Native, Managed CX.

Your entire contact centre - run by us, powered by AI, measured by outcomes. Voice, chat, and human support working as one. No headcount burden. No technology to manage.

100x

Peak-time scale

2x

CSAT improvement

⅔

Cost vs. BPO

What We Offer

One platform. Every channel. Fully managed.

Voice-First AI
Human-like voice conversations with real-time intent detection, emotion sensing, and seamless escalation. Trained on millions of calls.
Omni-Channel
Voice, chat, WhatsApp, email, SMS - one AI brain across every channel. No context lost. No repeat questions.
Go Live in Days
Zero-code setup. We mirror your workflows and integrate with your CRM, helpdesk, and telephony stack in under 2 weeks.
Enterprise Security
GDPR, HIPAA, SOC2-aligned. Deploy in your VPC or ours. PII redaction on every call. Full audit logs.

Everybody is offering technology.We’re not.

We leverage technology to deliver CX - managed end-to-end, so you never have to think about the stack. We take ownership and deliver outcomes. We are also scale agnostic and industry agnostic. Whether you handle 1,000 calls a day or 1,000,000 - whether you’re in banking, healthcare, or retail - the model works.

Scale Agnostic
Industry Agnostic
Fully Managed
Outcome Driven
Outcomes

What your team will see from week one.

Measurable results, not aspirational claims.

100x

Peak-Time Scale
No queue, no wait time

2x

CSAT Score
vs. industry average

~0%

Call Abandonment
Zero queue buildups

⅔

Cost vs. BPO
Immediate savings

<2m

Avg Handle Time
AI-resolved end-to-end

100%

QA Coverage
Every single interaction
FEATURE

Unlock the Dynamic Power of Captions

Boost retention, break barriers, and make your videos accessible with AI-powered captions.

Enhanced Viewer Retention

Captions improve viewer focus and retention, ensuring your audience stays engaged until the end.

Boost Social Media Presence

With accessible captions, your videos can reach wider audiences, increase watch time, and enhance engagement across platforms.

Break Language Barriers

Capvid.AI enables seamless transcription and translation, making your videos accessible to everyone, regardless language.

Maximize Accessibility

Captions make your content inclusive, ensuring it’s accessible to viewers with hearing impairments or noisy environments.

Effortless Customization

Tailor your captions with dynamic styles and animations to captivate your audience while maintaining brand consistency.

AI-Driven Efficiency

Capvid.AI enables seamless transcription and translation, making your videos accessible to everyone.

Industries

Built for regulated, high-volume verticals.

24/7 Patient Support. No Hold Music.

Empathetic, secure, and HIPAA-compliant voice conversations for healthcare.

Appointment Booking & Rescheduling
Claims Status & Insurance Queries
Follow-up Reminders & Medication Alerts
Patient Triage & Escalation
HIPAA-Compliant by Default
What this looks like in Healthcare
Consider a healthcare provider using AI-driven follow-up calls for appointment reminders — the potential to meaningfully reduce no-shows, maintain empathetic patient communication, and keep data handling airtight.

Scale CX Without Scaling Headcount.

Handle seasonal spikes, returns, and loyalty queries instantly — across every channel.

Order Tracking & Status Updates
Returns, Refunds & Exchange Management
Seasonal Surge Handling (100x scale)
Loyalty Programme Support
Multilingual for Cross-Border Commerce
What this looks like in E-commerce
Picture a D2C brand facing a 10x volume spike during a sale - handled entirely by AI, with no agent additions, and customer satisfaction maintained throughout. That's the kind of elasticity Allsec AI is built for.
Frequently Answer Questions

FAQs

Find clear answers to common questions and start optimizing your video captions today.

How long does it take to get started?

Platform designed to help you create, edit, and translate video captions quickly and accurately, making your content accessible to a global audience.

Can the AI handle multiple languages?

AI-powered platform designed to help you create, edit, and translate video captions quickly and accurately, making your content accessible to a global audience.

Is human handoff possible during conversations?

Platform designed to help you create, edit, and translate video captions quickly and accurately, making your content accessible to a global audience.

Do I need to change my existing systems?

Platform designed to help you create, edit, and translate video captions quickly and accurately, making your content accessible to a global audience.

Ready to see it in action?

Start with a 60-day pilot. No long contracts. No platform build. Live quickly.